Inside Integrion’s Robotic Maintenance Program: Comprehensive Care for Maximum Uptime

When your robotic automation system goes down, you need more than a technician with a toolbox—you need a partner with deep expertise, comprehensive capabilities, and a proven track record of getting complex systems back to peak performance quickly.

At Integrion Automation’s Field Service division, we’ve built our reputation on exactly this combination. With experience across over 1,000 automation integrations, expertise spanning all major robot brands and types, and a team that includes veterans with decades of hands-on experience, we deliver maintenance and support that keeps your automation running reliably.

Whether you’re looking for proactive preventative maintenance programs, emergency repair support, system upgrades, or comprehensive training for your team, our Field Service division provides the expertise and responsiveness that manufacturers depend on.

Here’s what sets Integrion’s robotic maintenance program apart—and what you can expect when you partner with us.

Multi-Brand, Multi-Application Expertise

One of the most significant advantages Integrion brings to robotic maintenance is breadth of experience. We’re not specialists in a single robot brand or limited to specific applications—our expertise spans the full spectrum of industrial and collaborative robotics.

Robot Brands We Support

Our Field Service team is factory-trained and certified across all major robot manufacturers:

• FANUC – FANUC Certified Service Provider and Vision Specialist
• ABB – ABB Value Provider with extensive service experience
• KUKA – KUKA Official System Partner
• Yaskawa/Motoman – Yaskawa Partner Program member
• Kawasaki – Kawasaki Preferred Integrator
• Staubli – Staubli Strategic Partner
• Epson – Certified for Epson SCARA and 6-axis systems
• Universal Robots – Collaborative robot expertise
• And many others – If you have robots, we can maintain them

This multi-brand expertise means you can consolidate your maintenance with a single trusted partner rather than managing relationships with multiple service providers.

Robot Types We Maintain

Our experience encompasses the full range of robotic configurations:

6-Axis Articulated Robots
The most versatile industrial robots, used for welding, material handling, machine tending, assembly, and countless other applications.

SCARA Robots
High-speed, high-precision robots ideal for assembly, pick-and-place, and dispensing applications in electronics and small parts manufacturing.

Delta Robots
Parallel robots known for exceptional speed in pick-and-place, packaging, and food handling applications.

Collaborative Robots (Cobots)
Designed for safe operation alongside human workers, requiring specialized maintenance to ensure force-limiting and safety systems function properly.

Linear Robots (Cartesian)
Simple, robust systems for straightforward material handling and positioning applications.

Autonomous Mobile Robots (AMRs) and Automated Guided Vehicles (AGVs)
Material transport systems that require maintenance of navigation systems, sensors, and drive components.

Palletizing Robots
Specialized systems for high-speed palletizing and depalletizing operations.

This diversity of experience means we understand the unique maintenance requirements of each robot type and can optimize maintenance procedures accordingly.

Our Comprehensive 10-Point Inspection Process

At the core of Integrion’s preventative maintenance program is our systematic 10-point inspection process. This comprehensive evaluation identifies potential issues before they cause failures, ensuring your robots continue operating at peak performance.

What Our 10-Point Inspection Includes:

1. Mechanical Inspection
   Comprehensive examination of all mechanical components, including joints, bearings, belts, and structural elements for wear, damage, or misalignment.
2. Lubrication System Check
   Verification that lubrication systems are functioning properly, with appropriate lubricant levels and distribution to all critical components.
3. Electrical System Evaluation
   Inspection of all electrical connections, wiring, and components for signs of wear, corrosion, or degradation that could lead to failures.
4. Controller and Software Assessment
   Review of controller operation, software versions, error logs, and programming to identify potential issues or optimization opportunities.
5. Safety System Verification
   Comprehensive testing of all safety systems, including emergency stops, safety interlocks, light curtains, and collaborative robot force-limiting features.
6. Precision and Calibration Testing
   Verification that the robot maintains its specified accuracy and repeatability, with calibration adjustments as needed.
7. End-of-Arm Tooling (EOAT) Inspection
   Examination of grippers, welding guns, dispensing systems, or other end-effectors for wear and proper operation.
8. Vision System Check (if applicable)
   Inspection and calibration of machine vision systems, including cameras, lighting, and image processing software.
9. Pneumatic and Hydraulic Systems (if applicable)
   Evaluation of air and hydraulic systems, including pressure verification, leak detection, and component inspection.
10. Documentation and Recommendations
    Detailed report of findings, maintenance performed, and recommendations for future actions or improvements.

This systematic approach ensures nothing is overlooked and provides you with complete visibility into your equipment condition.

Flexible Service Agreement Options

Every facility has different maintenance needs based on production schedules, equipment age, application criticality, and internal capabilities. Integrion offers flexible service agreement options tailored to your specific requirements.

Scheduled Preventative Maintenance Programs

Regularly scheduled maintenance visits at intervals appropriate for your equipment and usage:

• Annual maintenance for lower-utilization systems
• Semi-annual maintenance for standard production environments
• Quarterly maintenance for high-utilization or critical applications
• Custom schedules based on operating hours or production cycles

Comprehensive Service Agreements

All-inclusive programs that provide: - Scheduled preventative maintenance - Priority response for emergency repairs - Discounted labor rates - Parts inventory management - Quarterly performance reviews - Annual system optimization assessments

Emergency Repair Support

When unplanned failures occur, our Field Service team provides: - Rapid response to minimize downtime - Remote diagnostics and troubleshooting - On-site repair by experienced technicians - Access to extensive parts inventory - Temporary equipment solutions when available

System Upgrades and Modernization

Keep older systems productive with: - Controller upgrades to current technology - Safety system retrofits - Vision system integration - End-of-arm tooling improvements - Productivity enhancements

Training: Building Internal Capability

While our Field Service team is always available for support, we believe in empowering your team with the knowledge and skills to handle routine maintenance and basic troubleshooting internally.

Operator Training Programs

We provide comprehensive training for every robotic system we install, covering:

Basic Operation
- System startup and shutdown procedures - Program selection and execution - Normal operation monitoring - Basic troubleshooting

Routine Maintenance
- Daily and weekly inspection procedures - Lubrication requirements and procedures - Simple adjustments and calibrations - When to call for service support

Safety Protocols
- Lockout/tagout procedures - Emergency response - Safe interaction with collaborative systems - Proper use of safety equipment

Maintenance Technician Training

For facilities with internal maintenance teams, we offer advanced training:

System-Specific Maintenance
- Detailed maintenance procedures for your specific equipment - Component replacement procedures - Diagnostic techniques - Preventative maintenance schedules

Troubleshooting and Diagnostics
- Reading and interpreting error codes - Using diagnostic tools and software - Systematic troubleshooting methodology - Common failure modes and solutions

Controller Programming (when appropriate)
- Basic programming modifications - Program backup and restoration - Parameter adjustments - Safety system configuration

This training investment reduces your dependence on external service while ensuring your team can handle routine maintenance confidently and safely.

Parts Management and Inventory Support

One of the most frustrating aspects of equipment maintenance is parts availability. When a critical component fails, waiting days or weeks for replacement parts multiplies downtime costs exponentially.

Critical Spare Parts Recommendations

Based on your specific equipment and application, we provide recommendations for critical spare parts inventory:

• Components with highest failure probability
• Parts with long lead times that should be stocked
• Consumables that require regular replacement
• Emergency backup components for critical systems

Parts Sourcing and Supply

When parts are needed, our extensive supplier relationships and parts inventory provide:

• Rapid access to OEM replacement parts
• Alternative sourcing for obsolete components
• Quality aftermarket alternatives when appropriate
• Emergency expedited shipping when needed

Inventory Management Services

For facilities with multiple robotic systems, we can provide inventory management services:

• Recommended parts inventory based on your equipment
• Consignment inventory programs
• Automated reordering of consumables
• Regular inventory audits and optimization

Experience Across Industries and Applications

Integrion’s Field Service team brings experience across virtually every manufacturing sector and application type. This breadth means we understand the unique challenges and requirements of your specific industry.

Industries We Serve:

Automotive Manufacturing
High-speed, high-precision applications with demanding uptime requirements.

Electronics and Consumer Products
Clean-room environments and precision assembly applications.

Pharmaceutical and Medical Devices
Regulated environments requiring documentation and validation.

Food and Beverage
Washdown environments and food-safety requirements.

Aerospace and Defense
Critical applications with stringent quality and traceability requirements.

Industrial Components
Heavy-duty applications with challenging environmental conditions.

E-Commerce and Logistics
High-volume material handling and packaging operations.

This industry experience means we understand not just the technical aspects of maintenance, but the operational context and business impact of downtime in your specific environment.

Why Manufacturers Choose Integrion Field Service

When manufacturers evaluate service providers for their robotic automation systems, several factors consistently lead them to choose Integrion:

Deep Integration Experience

With over 1,000 automation integrations completed, we don’t just understand individual robots—we understand complete systems and how all components work together.

Multi-Brand Capability

Rather than managing relationships with multiple service providers, you can consolidate maintenance across all your robotic systems with a single trusted partner.

Rapid Response

When downtime occurs, every minute counts. Our Field Service team is structured to provide rapid response, with technicians strategically located and equipped to minimize travel time.

Comprehensive Capabilities

From routine preventative maintenance to complex system upgrades, we provide the full spectrum of lifecycle support your automation requires.

Long-Term Partnership Approach

We’re not just a service provider—we’re a partner invested in your long-term success. Our goal is to help you maximize the value of your automation investment over its entire operational life.

Proven Track Record

Decades of experience, hundreds of satisfied customers, and countless systems maintained successfully demonstrate our capability and reliability.

Service for Systems We Didn’t Install

You don’t need to have purchased your robotic system from Integrion to benefit from our Field Service capabilities. We regularly provide maintenance, repair, and upgrade services for systems installed by other integrators or purchased directly from robot manufacturers.

If you’re experiencing: - Inadequate support from your original integrator - Long response times for service requests - Difficulty finding qualified technicians for your equipment - Need for system upgrades or modernization

Our Field Service team can step in to provide the comprehensive support your automation requires.

Getting Started: Your Path to Reliable Automation

Whether you’re looking to establish a preventative maintenance program for existing equipment, need emergency repair support, or want to upgrade aging systems, getting started with Integrion Field Service is straightforward.

Step 1: Initial Consultation

Contact our Field Service team to discuss your equipment, current maintenance approach, and specific needs or challenges.

Step 2: System Assessment

For comprehensive service agreements, we conduct an initial assessment of your equipment to understand current condition and establish baseline performance.

Step 3: Program Design

We develop a customized maintenance program tailored to your equipment, production schedule, and business requirements.

Step 4: Implementation

We schedule and execute maintenance according to the agreed program, providing detailed documentation of all work performed.

Step 5: Ongoing Optimization

Regular reviews ensure your maintenance program continues to meet your needs as equipment ages and production requirements evolve.

Protect Your Automation Investment

Your robotic automation systems represent substantial capital investments and are critical to your production capability. Comprehensive maintenance and support from experienced professionals isn’t optional—it’s essential to protecting this investment and maximizing its return.

At Integrion Automation’s Field Service division, we bring the expertise, responsiveness, and comprehensive capabilities that manufacturers depend on to keep their automation running reliably.

👉 Contact our Field Service team to discuss how our preventative maintenance programs, emergency support, and comprehensive training can maximize the uptime and longevity of your robotic automation systems.

About Integrion Automation Field Service

Integrion Automation’s Field Service division provides comprehensive lifecycle support for robotic automation systems across all major brands and applications. With factory-trained technicians, extensive multi-industry experience, and a commitment to rapid response, we help manufacturers maximize uptime, extend equipment life, and optimize automation performance. From preventative maintenance to emergency repair to system upgrades, we’re the partner manufacturers trust for reliable automation support.