Standard Offerings
Every Master Service Agreement includes our core service commitments, so you always have a reliable foundation of support.
- Basic inspections & performance checks at scheduled intervals
- Standard response scheduling
- Maintenance reporting after each visit
- Remote phone support for quick troubleshooting during business hours
- Priority scheduling over non-plan customers
Robot Maintenance
Keep your robots operating at peak performance with structure maintenance vist that cover critical checkpoint that your equipment depends on.
- Mechanical unit inspection
- Electrical/Controller unit inspection
- Grease/Oil replacement
- Battery replacement
- Service report
Customized Plans
Go further with your coverage. Enhance your MSA with additional options that give deeper visibility, faster response and more control.
- Spare part discount rates
- Preventative maintenance performed at scheduled intervals
- Advanced diagnostics and system health monitoring
- Firmware and software version management
- Remove VPN support
- Annual system performance optimization review
